A Message from the President
Windsor Regional Hospital Corporate Information
Welcome to Windsor Regional Hospital!
As the new President and CEO, I am delighted, humbled, and honoured to have the privilege of leading an incredible team dedicated to serving you and your loved ones when you need us most. We promise to do our best to live up to our continuous commitment of providing Outstanding Care, No Exceptions!
Windsor Regional Hospital is one of the largest community hospitals in the Province of Ontario and is also the largest employer in Windsor and Essex County. We are the regional provider of advanced care in areas that include complex trauma, renal dialysis, cardiac care, stroke and neurosurgery, intensive care, acute mental health, the Family Birthing Centre, neonatal intensive care, paediatric services, regional cancer services, and a broad range of medical and surgical services required to support these specialized areas for more than 400,000 people in Windsor and Essex County.
The greatest strength of WRH has always been its staff. This includes employees, professional staff (medical/dental staff), and volunteers who, each and every day, demonstrate their dedication to the patients we serve and to providing a complete healing environment that friends and families can rely on.
Customer service is something we pride ourselves on. During your visit, you will be assisted by the many volunteers stationed throughout our campuses, and the My Care Journey app provides recovery information you can take home with you for a variety of diagnoses and conditions.
We understand that coming to the hospital can sometimes feel overwhelming for patients and families. Please know that you are not alone; our team is here to support you every step of the way. If you have questions, concerns, or need assistance, we encourage you to ask for help. Your care and well-being are our top priorities. You can reach out to any member of your care team, including a staff member, physician, manager, or patient advocate, and we will do our best to ensure you feel informed, supported, and cared for during your time with us.
Our gift shops, pharmacies, and eateries, including Tim Hortons products, aim to make your stay or visit as comfortable as possible. Music remains a part of our healing environment as well, you may hear visitors stop to play one of our beautiful pianos, while a beloved continuing feature remains the playing of the Brahms Lullaby every time a baby is born at our hospital. We also feature local artists on a semi-weekly basis through much of the year through our Sounds of Wellness music program, where performers delight lunchtime crowds in our cafeterias on Fridays.
There’s also plenty of excitement about our future. Our plans are taking shape for a new, state-of-the-art acute care hospital for Windsor and Essex County. You can read more about this incredible project here.
I invite you to spend some time touring around and to introduce yourself or re-familiarize yourself with Windsor Regional Hospital. For many, it will provide an opportunity to get to know us prior to actually arriving. Whatever the reason, we look forward to your visit.
If you want to discuss your care, please let a Windsor Regional Hospital team member know your thoughts, or call me at 519-254-5577 Ext. 52839 (office) or 519-995-7810 (cell), or email me at Kristin.Kennedy@wrh.on.ca.
Sincerely,
Kristin Kennedy
President & Chief Executive Officer