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Workplace Violence Prevention Post Test
Please complete the following.
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Full Name:
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Name of School:
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Program of Study:
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Which of the following statements is TRUE regarding WRH’s Zero Tolerance Approach to Workplace Violence? :
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Which of the following statements is TRUE regarding WRH’s Zero Tolerance Approach to Workplace Violence?
Any form of violence will not be tolerated in the workplace
The hospital is committed to providing a safe and secure work environment for everyone
Zero Tolerance applies to all hospital staff, professional staff, affiliates, students, volunteers, patients, visitors or anyone working on behalf of the hospital
All of the Above
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Which of the following is NOT an example of Workplace Harassment and/or Bullying? :
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Which of the following is NOT an example of Workplace Harassment and/or Bullying?
Offensive comments
Spreading false/malicious rumours and/or gossip
Purposely excluding someone from normal work-related interactions
Helping out a co-worker who asks for assistance
Making a sexual advance on a staff person that is known to be unwelcomed
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You feel that a co-worker is unjustly criticizing you and purposefully excluding you from departmental team tasks. What should you do? :
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You feel that a co-worker is unjustly criticizing you and purposefully excluding you from departmental team tasks. What should you do?
Notify your Manager/Supervisor
Complain to your colleagues about it
Post it on Facebook
Talk with someone in Volunteer Services
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Any incident of workplace violence, harassment, or bullying must be investigated by the Manager/Supervisor within 24 hours of the incident being reported.:
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Any incident of workplace violence, harassment, or bullying must be investigated by the Manager/Supervisor within 24 hours of the incident being reported.
True
False
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You are helping to care for Mr. Smith today. He had a bad night and is agitated. When you come in to greet him, he starts yelling at you saying “I hate you, get out!” What should you do? :
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You are helping to care for Mr. Smith today. He had a bad night and is agitated. When you come in to greet him, he starts yelling at you saying “I hate you, get out!” What should you do?
Yell for help / call a Code White
Try to calm him down by saying “It’s okay, you don’t have to worry, everything is okay”
Get closer to Mr. Smith. It will calm him down
Allow him to vent his frustrations
Run out of the room crying. You can’t believe Mr. Smith hates you
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When you notice behaviour has escalated to the point where a person is acting out, you should think safety first and call for help.:
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When you notice behaviour has escalated to the point where a person is acting out, you should think safety first and call for help.
True
False
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